Security Centre

Tips and tools for holidaymakers and property owners
in how to maximise their holiday rental experience

Protection Products

Travel Insurance – full packages

Enhance your coverage by purchasing Premium Travel Insurance. Owners Direct has partnered with Europ Assistance to provide unique insurance, tailored to holiday rental cover, leaving you to relax and enjoy your holiday, knowing that you and your family are covered against unexpected and unavoidable last minute cancellation and medical emergencies (pre-existing medical conditions are excluded).

Learn more

Cancellation Protection

Holiday rental payments typically become non-refundable 30 to 90 days in advance of your trip, but these policies are set by the individual owner or manager and are highly variable.

Europ Assistance protects nonrefundable holiday payments up to £5000. At no additional cost, Europ Assistance also includes lost, damaged or stolen baggage coverage, roadside assistance, medical and legal assistance, and a 24-hour assistance hotline.

Learn more

HomeAway Basic Guarantee

Our Basic Guarantee provides up to £700 in protection if the listing has been fraudulently posted.

Call the telephone number published on the property listing page and speak with the owner or manager to confirm your reservation and payment details before sending money.

Learn more