Security Centre

Tips and tools for holidaymakers and property owners
in how to maximise their holiday rental experience

Additional Resources for Owners


Reviews matter to holidaymakers and will help you gain trust and credibility; be sure to request a review from each and every guest who stays with you. 


Advantages of having reviews:

  • Holidaymakers look for them: Reviews from past guests give them confidence when booking your holiday rental.
  • Reviews aid in establishing trust and credibility: A holiday is a big purchase for the average family. Prospective renters want to read reviews of your home from past guests to reassure them that the home is accurately depicted. Build trust with potential renters by getting past guests to write reviews of their stay at your home. We also encourage you to respond to less-than-positive reviews so that you can help other potential renters put the review into context.
  • Every rental is different: Reviews are even more important for holiday rentals because the holidaymaker isn't considering two or three brand name hotels; they're comparing unique homes owned by individual owners.


Customer Support

Our Customer Support Team is available to help you 24/7.

If you need to get in touch with us, contact customer support here.