6/10 Okay
Belinda S., Belinda Swafford
1 Nov 2023
Liked: Check-in, communication, location, listing accuracy
Orange Beach
Location perfect. Pools perfect. Beach perfect. Condo in good condition but needs some repairs of several things. Called guest relations and someone came but problems were not resolved. They said parts needed to be ordered. The problem I have with the things that were not functioning properly is that they had been reported in a review and owner’s response to review was that they would check into the needs. Well they still need to check into refrigerator, dishwasher, dryer not working properly.
There was also a electrical outlet issue in bedroom with bunk beds. We didn’t report it because we decided to not use it.Also in that bedroom the cable outlet is just a hole in the wall no covering over it.
We did contact them about the floors being dirty that we noticed after we had been there maybe an hour and the bottom of our feet were very dirty. They came over and cleaned the floors. After two nights sleeping tge master bed mattress started hurting my back. I think it could use replacing. I found the extra pillows and used them to help.
Overall if these items are corrected I will definitely stay here again. I did ask about dates and prices for next year but didn’t book yet.We didn’t let these things ruin our wonderful beach trip.
Belinda S.
Stayed 10 nights in Oct 2023