2/10 Terrible
Tracy S.
15 Jul 2023
Liked: Cleanliness
Disliked: Check-in, communication, location, listing accuracy
Do not go
Do not go to this apartment!
Christina who managed the property was awful, communication was appalling lied about aspects of the holiday. Tried to charge us for extras that we’re supposed to be included.
No communication about getting in the apartment we had to ask an estate agent to contact her as she didn’t answer the phone we stood waiting when we got there. I WhatsApped and she took 2 days to reply and said I hadn’t messaged her when it was clear she had read my messaged and cut the call off when I tried to contact her then sent a message “message me” Refused to give us the address of the property I had to call VRBO to help. When we eventually got in she charged us €25 per person for linen and towels there was 5 of us and there were 4 sets of thread bare rock hard towels and the linen was just pieces of material with dirty quilts in the cupboards 2 of them. There was a foul smell in the bathrooms all the time which made you feel sick.
The children’s pool was full of building materials and rubble we had children with us so we expected the pool no mention of that beforehand. We had a late flight we asked if we could have late check out she said it would be €140 for 4 hours! She said there was somewhere to leave our cases on the day of departure she said there wasn’t! The beds are rock hard wooden plank with a rubbish mattress on them. And only sleeps 4 the sofa pulls out but the room isn’t big enough to accommodate it.
Do not go here it’s appalling !
Tracy S.
Stayed 5 nights in Jul 2023