6/10 Okay
Mike M.
16 Mar 2024
Liked: Cleanliness, location
Disliked: Check-in, communication
Review
Disappointed with the property for a number of reasons given price paid:
Linens and towels not included, this should be included as standard and beds should be made ready for our arrival.
Cleaning on departure not included, this should be included as standard.
Insufficient household items for a week long trip for 4 guests I.e. 2 bin bags provided, 2 toilet roll, no tea towels.
Check in process - office is 20+ minute walk to other side of town from apartment. After travelling to result from abroad with luggage this is not ok. Keys should be available at the apartment. On check in staff were difficult to get in contact with the clarify process for checking in, which was not made clear to us prior to check in.
No WiFi in apartment, this should be provided as standard.
Essentially the high price paid didn’t even cover the basic.
Mike M.
Stayed 7 nights in Mar 2024
