2/10 Terrible
June C.
12 Apr 2024
Liked: Cleanliness, check-in, communication, location
Quite run down in some areas
Windsor Hills Post Holiday statement
1) There were no pool towels supplied and so it would have been helpful if this information was included in your details of the villa allowing us to be prepared before our stay.
2) There were no small plastic glasses for adults use around the pool.
3) The door lock does not work on the downstairs bathroom.
4) In the Master bedroom the on/off switch does not work on one bedside lamp. This connects to the wall switch so once turned on it is very inconvenient that it cannot be switched off again from the bed.
5) The gutter above the pool needs cleaning. There are multiple plants growing in it and needless to say when it rains water just pours straight into the pool area.
6) The lanai netting has a hole in the screen to the right of the pool which is big enough to allow the local wildlife access to the pool area. Luckily it was just a squirrel during our stay.
7) The lanai netting also has a large split at the bottom of the screen at the front of the pool which is low to the ground giving the possibility of a snake gaining access.
8) The bedframes in the Mickey Mouse bedroom are a little wobbly.
9) In the same bedroom the bottom drawer of the cabinet beneath the TV was broken.
10) The shower screen in Bedroom 2 does not move smoothly on the runners and almost slides out on opening and closing.
11) The paving stones both sides of the pool are very uneven and could cause visitors to trip and injure themselves.
I can supply phoographs to further explain points 5, 6 ,7 and 11
June C.
Stayed 7 nights in Apr 2023
