8/10 Good
Amanda S.
23 Aug 2019
Liked: Cleanliness, communication, location, listing accuracy
Great view of Florence (from the balcony, hedge needed trimming!) pool is great but inside is tired.
The check in process was long winded. We felt rushed to be there to meet the cleaner at a specific time but had been delayed in Rome getting the hire car and had had a 3.5 hour drive. A key safe would have been good. There were 3 security gates to get through though which I wasn’t aware of. Although we felt safe it was tedious. The villa is huge and generally comfortable. The lounge seating wasn’t relaxing and the dining chairs were plastic and wobbly. The bedrooms were spacious with lots of storage and the beds and linens were wonderful. The only bath though had a plumbing problem so we couldn’t use it all week. I tried to use the plunger but that made things mucky. The pool and patio around it are perfect. Plenty of chairs and loungers too and pool towels provided. The patio outside the house though is crumbling away and very uncomfortable with bare feet. We all enjoyed the ping pong but unfortunately the grass on the lawn was a foot long so the children couldn’t play badminton with the provided net or football. The air con was needed as the weather was fantastic! The kitchen had everything we needed but it was the most neglected part of the house. It was very tired, broken drawer with resident dead moth, dirty inside cupboards and the slowest toaster ever! The house was plenty big enough for the 5 of us but on closer inspection it was disappointing,
Amanda S.
Stayed 7 nights in Aug 2019
