4/10 Poor
Lucy R.
6 Jun 2023
Liked: Cleanliness, check-in, communication, location
Disliked: Listing accuracy
Very disappointing
Pool
The pool was definitely not clean when we arrived as I went down there with my daughter the first morning and remarked how dirty the bottom of the pool was
We naively assumed that someone would be coming shortly to clean it
Cleaning a pool once per week is not acceptable especially as it was dirty to start with and became disgusting and unusable
Properly description
No mention is made of the 50 steps to the pool or that this villa would be unsuitable for anyone with who has any sort of problem with lots of steps.
We were expecting some but not 50!
Villa described as House with its own entrance terrace and pool but random people and dogs appear round the pool each day
Kitchen
horrified when we arrived as the kitchen smelt strongly of mould - quite disgusting.
Luckily after a couple of days of leaving the window open the smell dissipated. However all food and drink still had to be carried upstairs as the kitchen chairs so low they are unusable. Plus not sufficient cutlery plates and no large water glasses
The dumb waiter does not work which means all food and drink has to be carried up a steep flight of stairs.
Access
Only access via a sliding door which keeps sticking and jamming
Altogether a 2-3 star experience at a 5 star price!
Lucy R.
Stayed 7 nights in May 2023