6/10 Okay
Stuart F.
22 Sept 2022
Liked: Cleanliness, check-in, communication, location
More pro-active attention to detail required for a rental.
Host is UK based and apartment is "managed" locally by Host's sister and brother-in-law; both are very welcoming and helpful. However, the TV satellite/cable did not work for duration of our stay. Sister said it was due to take over of the satellite company (one wonders how many people all over Spain had no service for the week we were there?). Although the booklet in the apartment boasted sun loungers for use at the pool, there were none. Reported this the day after we arrived but no loungers provided until the day before we left. UK based Host ordered these from internet so took 6 days to arrive! (sister suggested loungers could be purchased, same day, from local beach stores, but UK Host insisted she would order them herself). We, thus, could not use the pool area for the entire holiday as it has no communal chairs and the are bordering the pool is concrete!) As stated, more attention to detail, before clients arrive, could have avoided these problems. We have been holidaying in Javea for 26 years, using various companies for apartments and hotels. We have not previously booked via Vrbo and, given the quality of the Host on this occasion, we are unlikely to book via Vrbo again.
Stuart F.
Stayed 7 nights in Sep 2022
