This was the 1st time we'd booked with Homeaway and the booking process was very easy. We had a couple of queries for the property management and got speedy replies and were very happy communicating with them. Got all the details we required well in advance of our stay and delighted with them.
The apartment itself is absolutely lovely, spotless, well decorated, roomy and spacious, well equipped kitchen and large balcony which gets the sun almost all day. Could not fault the apartment one bit.
It's within the Cristian Sur complex which as a whole is a lovely complex, very clean, nice staff, the gardens are very well kept and lovely pools. It's within about a 10 minute walk to the beach and main resort of Los Cristianos but there are also a number of bars & restaurants right on your doorstep or at the most a short stroll.
One bugbear was trying to get sunbeds and reserving beds. If you are not down at 9 o clock on the button when the beds get unlocked, then forget getting a bed. Everyone would get beds, reserve them with their towels then leave. I went down at 9.05 and every single bed was taken but there was not a soul there, the pool area was deserted. Frustrating to say the least. Frequently, families of up to 8 people would reserve 8 beds then go away and not show up until 1 in the afternoon. Suppose it's the same all over but still annoying.
Our biggest and most disappointing bugbear of the whole holiday is the unfortunate location of the apartment within the complex. It is directly above the cafe/bar and almost every night, inconsiderate guests would often sit until 1 or 2 in the morning shouting and allowing their children to run around screaming. It got so bad one night, I went out and asked them to keep the noise down and to be fair, they called it a night. However, our neighbours weren't so lucky and when they went out to another family to ask politely just to keep the noise down, they got the height of cheek back and had to complain to reception. Other neighbours also complained to reception. Then just when you're fast asleep, you'll be wakened at 7 every morning when the cafe opens and the banging of tables and chairs starts up. 8 o clock, the 1st guests arrive and the air hockey & pool table gets going so forget sleeping! Other reviewers did mention it but we didn't appreciate how noisy it would be.
Beautiful apartment, unfortunate location.