6/10 Okay
Ben T.
16 Sept 2023
Liked: Check-in, communication, location
Disliked: Cleanliness
Value for money but lower on quality
Firstly I have to say the communication with the owner before and during the stay was very good and we paid a low rental price for a three week stay at this villa in August. Having rented for the best part of twenty years in this area, I have to say that the villa was probably the most tired of all those that we have used in the past. There seems a disconnect between owner and property manager, for example, we had six guests and were provided with six hand towels and no bath towels, despite messaging the owner and getting fast responses, it took 10 days before the towels arrived - we had gone out and purchase beach towels to use by this point. The owner said the property manager had been ringing the villa to get an update on what else we needed - there is no phone handset in the villa despite there being cables for one.
There are numerous stains on the walls and carpets, the waste disposal didn’t work which we emailed to report but had no acknowledgment to, the ice machine in the fridge doesn’t dispense ice, the water in the taps is warm.
We did enjoy our vacation very much despite all of this but wish I would have known some of the above before choosing to stay as the minor annoyances built up into bigger points that leave us knowing we will not return. At the end of our stay, it’s true that you get what you pay for.
Ben T.
Stayed 21 nights in Aug 2023