This review was submitted before 2018 and has not been verified.
10/10 Excellent
Janet W., Bodmin, Cornwall
7 Sept 2017
Villa was lovely, clean and tidy but no information on household or local services
No information file provided, problem with rubbish and recycling as calendar in villa, detailing the rubbish collections, was for 2016 so didn't know what to put out on each day for collection, no rubbish bags provided and then we were presented with a bill for disposal at the end of our stay. General household and emergency details should have been provided, we had to email owner to find out how to use the cooker and get the wi-fi codes, and ask advice on the dishwasher which did not work. The dishwasher was repaired during our stay. We found a local pizza restaurant and shop after we had walked into the village on the 2nd day but details of these should have been provided for us to use when we first arrived. The villa's pool was great but we suddenly had 2 men appear to clean it without warning, which was a bit worryingl when our 7 year old granddaughter was outside on her own. If we had had a medical emergency we wouldn't have known who to call or where the nearest hospital or doctor was. Cushions for the sunbeds and chairs were stored under one of the beds and were only discovered half way through our stay. We paid extra for linen and towels but didn't really have enough towels for villa and beach use. A comprehensive information file would certainly have solved many of these problems and this has been suggested to the owner. Overall we had a brilliant time and would recommend the villa to other people, but be aware of these issues. The local area was lovely with sandy beaches 15 minutes drive away. Interesting walks up into the hills behind . A car is needed as there is quite a steep hill up to the villa. Unfortunately, some of the neighbouring properties are still being built so this spoils the outlook on some sides.
Janet W.
Stayed 7 nights in Aug 2017
