Upon our arrival, we were immediately well treated. the staff, led by Fatima, was friendly, welcoming and well organized. Every meal was excellent and were made right on time. Our rooms were cleaned everyday to perfection and the property, overall, was perfect. When deciding what and when we wanted to eat, Fatima listened and the portions were more than enough for my family of seven. The staff was invested and even accompanied my daughters when going out at night to make sure they are safe. The rooms are very nice and the pictures an exact representation of them. The neighborhood is in the middle of the Medina, diving is straight into Marrakech. It’s a 15mn walk to Jama El Afna and there are many activities proposed by the Ryad. The wifi was great, we had a coffee machine we could use and the pool was beautiful. The only downside is the pool was not heated so we couldn’t use it, contrary to what is indicated.
Overall, we are very satisfied by this experience and recommend it a 100%.