6/10 Okay
Emma B.
18 Sept 2019
Liked: Cleanliness, location
Disliked: Communication
Review
It was a lovely location and house was good. The kitchen was lacking in certain areas and the fridge door did not fully close so did not work efficiently.
The person who met us at the property spoke little English but we muddled through. Communication via the HomeAway app has been limited. The owner is not quick to respond. On explaining we were going a day early due to the long drive and requesting our security deposit back early, they responded by telling us to contact the maid. On attempting to do so and failing we contacted the owner to explain we hadn’t been successful and requested the deposit be put back in our account. Again we are still waiting a response. So hopefully this will happen soon.