This review was submitted before 2018 and has not been verified.
4/10 Poor
Kimonui H.
27 Jul 2015
Castle????
Unfortunately, in the end, our family did not have a good experience at this property.
Yes it is a big house. The view is great. It is close to the beach/ocean. If this is your only criteria you will enjoy your stay.
I wished that I had taken pictures of the entire house WHEN WE ARRIVED.. I suppose I am inexperienced and too trusting but when I vacation I feel like I shouldn't have to start protecting myself against claims the moment I arrive at my destination. . The owners claimed damages against us that were present when we arrived at the house. There was no discussion regarding issues about the property they simply claimed we were responsible and announced that they were keeping our deposit.
The air conditioning didn't work properly. The bbq didn't work properly. The pots /pans /dishes were less than second-hand-store quality and minimal. The clothes dryer vent apparently had a bird nest in it and unfortunately we discovered that we toasted a new family of chicks when we used the dryer. There was standing water in the basement that left an unpleasant odor which discouraged our use of the game tables. There were stains on the carpet and scratches on the walls that were present when we arrived. Our pets were always with us the entire time and could not have created the stains and scratches that were claimed by the owners without our knowledge.
If we had damaged the house in any way I would have notified the cleaning persons who arrived before we left the property.
This is just a partial report of our experience at this property. Hopefully others have a better experience than we did. Either way TAKE PICTURES OF EVERYTHING and present them to the owners BEFORE you settle in if you choose to rent this property. Considering what we paid UP FRONT for the property our expectations were high, but we were disappointed with our experience. Good luck!!