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2/10 Terrible
Mary D.
25 Mar 2024
Beautiful view but horrible mattresses in ALL rooms= no sleep!
Rating Details:
The property manager was more than helpful.
The vacation rental was very clean.
I was happy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
The good: great expansive deck with gorgeous views of the ocean. House is decorated nicely. Property was clean. Easy self check-in.Water pressure in shower was excellent. The bad: In all three bedrooms the mattresses were lumpy and way too soft. In fact, there are no box springs. We all tossed and turned all night. Worst beds we all ever slept on. I complained to rental agent and they gave one other choice to move to the end of the island - but we first took a look at property and it was so far from where we wanted to be, but the real deal breaker was the mattresses there were deplorable as well, so we were stuck with what we had. For 5k a week, you would think the home would have upscale mattresses. As if that’s not enough....To top it off, my husband tripped on the corner of the upturned throw carpet and fell over backwards into the sharp corner nightside table / bed rail and broke two ribs. That was on day two. Needless to say, it was a miserable week. My husband was laid up in bed 24/7 til we departed. Was not even offered a partial refund.The garbage disposal did not work. I had to go out and buy toilet paper as they left us with 2 rolls for the week. The property rental manager came over and brought us 2 more rolls...lol. He was very nice and seemed genuinely concerned for my husband's condition. We would have left had my husband not broke his ribs and therefore, could not walk —especially down 14 flights of stair!!!!
Mary D.
Stayed 7 nights in Mar 2024
