4/10 Poor
Julie R.
2 Aug 2022
Liked: Check-in, location
Disliked: Cleanliness, communication, listing accuracy
Badly managed villa
This villa was not as advertised.
It is very tired, and not looked after. Arrived to lots of opened jars and food in cupboards and fridge. Water heater not working which had the manager cleaned would have realised. Waited 8 days with no hot water., when manager finally arrived with engineer , we came back to find her daughter and screaming child sat at the patio area, as well. This should of been our peaceful holiday villa. Very disatisfied with attitude of both manager and owners who really couldn’t see a problem with this . Couldn’t use bbq as filthy and mouldy !!! Concrete blocks with spikes sticking out littered the patio area. There were 3 broken parasols which we had to try and mend to be able to get shade.
We have been to Alvor on many occasions and always booked through VRbo . This villa is definately not up to standard . Really feel it should not be available to rent unless bought up to standard. Tried to speak to owners their attitude was that they were on holiday and really didn’t see a problem with any of it . Avoid this villa !!!
Julie R.
Stayed 14 nights in Jul 2022