This review was submitted before 2018 and has not been verified.
2/10 Terrible
Barry H.
13 Mar 2017
Be warned...!
Ok let’s start with the good stuff about this apartment.
Well the position in Calp is great, easy walking distance to the beach one way and easy walking to shops and restaurants the other way. The wrap around sun terrace is massive and gets the sun all day on one side or the other.
That was it for the good stuff now the negatives of which we can break down to three main issues.
Number one the apartment and everything in it is very tired, the outside furniture on the sun terrace is newer and much better than the inside furniture which is to say the least shabby. The curtains and throw over the settee are old and stained, with what heaven only knows. The towels and bed linen are grey, stained and old. The hot water tank only gets to a third of its maximum temperature as indicated by its temperature gauge, therefore it is impossible for two people to have hot showers one after the other even if the first person only spends two minutes in there. The satellite TV is a mess, a bunch of cables on the floor behind the TV. When you eventually do get it plugged together you will find there are no English language channels.
Number two the apartment is filthy, it has not been cleaned properly in a long time. Work surfaces dirty; bath dirty; plug hole clogged with indescribable detritus; fat globules dripping from the cooker hood; the floor has not been cleaned in millennia; all the kitchen utensils are old and embedded with dirt.
Number three the apartment smells. Having renovated countless properties over thirty years I know the smell well. It’s a combination of stale cooking fat, cigarette smoke and general buildup of dirt and dust that has penetrated every fabric in the entire apartment.
We booked ten nights and only stayed for four - a mistake to have even stayed for that long. We left without discussing the issues with Christophe and not expecting a refund as our view is that any owner or lettings manager offering a property for rental in this condition shows a lack of professionalism and has no respect for their clients; we would have no confidence in any alternatives that could be offered. We advised Christophe to keep our full payment for the ten days and use it to clean up the apartment before his next unsuspecting guests arrived. In a later email exchange Christophe expressed his wish to have discussed the situation with us before we left and to have offered some alternatives. Christophe subsequently refunded the full amount paid.
