The accommodation was disappointing in as much as there were various deficiencies. Specifically the level of cleanliness was inadequate e.g. the main bathroom and the shower stall in the twin bedroom was very dirty, rusty and mouldy. The large radiator was caked with dirt, the dishwasher although it functioned was dirty inside. The cable of one of the electric radiators was in a dangerous state, this was later taped up by the manager.The cupboards smelt of damp to such an extent that clothes stored in them came out smelly. The air conditioning as advertised for heating and cooling did not work well, the master bedroom did not heat at all and the twin bedroom one was so noisy as to be unusable, hence there was no heating in either bedroom. The tumble dryer did not work at all. We contacted the owner about the air conditioning and the dryer but received an inadequate response. Additionally the gas water heater in the kitchen had a very yellow pilot light and deposited carbon inside the heater, and on several occasions left a smell of combustion gases. We reported this to his manager who did look at the problem but was unable to resolve it. From the safety point of view, I feel that there should have been a fire blanket and extinguisher provided as well as a carbon monoxide detector. In the upper hall there was a smoke detector which did not work. The owner did apologize on several occasions and thanked us for bringing defects in the property to his attention but really this should not have been necessary on our part.

Overall the property was poorly maintained and unsatisfactory