8/10 Good
Debbie A.
12 Dec 2023
Liked: Cleanliness, check-in, communication, location, listing accuracy
Family Friendly Home with lots of space
3 families totaling 15 people stayed for a weekend to celebrate a birthday. The house has lots of space to sleep and actually quite a lot of closets and storage. Everything was well maintained in the house. The layout of the house was great for hanging out together or giving people space to chill. Never felt too crowded. Enjoyed the game room in garage and the upstairs loft with TV.
Our only issues were with the broken pool heater and the stock of supplies. They came to turn on the pool heat but didn’t tell us it was broken and we had to call back the next day to ask and find out. Supposed to be getting a refund for the pool heat fee. That had been a big reason for booking the house: to have our own dedicated spa/pool. The community pools and spa were very crowded over the holiday weekend. The other issue was we cooked every meal at home and were only provided with two trash bags and 1 dishwasher packet and no hot pads, kitchen towels. It felt like no one expected us to use the kitchen for more than snacks/coffee. We ended up going to the store for trash bags and dishwasher detergent and paper towels. Just plan ahead if you will be doing a lot of cooking.
Debbie A.
Stayed 3 nights in Nov 2023