This review was submitted before 2018 and has not been verified.
4/10 Poor
Carol C.
25 Sept 2015
Apartment Experience
Where do I begin! Arrived in Salou at 10am and had to wait in 30 degrees until 4pm to collect our keys. The staff at the key collection were great. From the website the property looked absolutely fantastic. Apartment overlooking the beach, yeah right! The photography was very CLEVER as it didn't show a major road between the apartment, boulevard and sea! Petrol fume poisoning! Every minute a bus, car or van would pass. It would have been nice to have been able to hear the sea but the traffic was constant which made it unable to hear.
When we first walked in we stuck to the floors as they hadn't been cleaned. Smelt damp and unclear. As we had been hanging around for 6 hours just wanted to chill and cool down. But instead had to start cleaning the apartment, washing work surfaces and floors etc. Upon looking in the kitchen it had no oven, 4 plates and a tiny 2 slice toaster so I am glad it was just the two of us! Had to wash crockery and cutlery for just the 2 of us as everything was filthy. The apartment hadn't been hovered and the rugs were completely filthy, the table in the living room was rotten and when I washed it the cloth was stinking. I had asked prior to arrival if a welcome back was included in the price but was told no. There wasn't even a dish cloth or tea towel! Had to go to the supermarket and buy these plus water, milk and bread. Didn't realise also that the double room at the back of the apartment (which was the only room of 3 that was made up) also was on a minor road, albeit a very busy one, i.e. dustman came each morning at some ungodly hour and the Spanish residents opposite were up and shouting until 3am each morning. As the apartment didn't have air conditioning, we had to leave the windows open and keep the shutters down so obviously we were able to hear everything. The price we paid for this apartment was reasonable but I am so glad that we didn't stay during the peak season when the price was double!
The living room had a TV but no UK channels!!! There was also a second broken TV in the living room which was left next to the working one. This obviously added a bit of charm to the living room - not !!!!!!! Even though the apartment wasn't up to our standards on arrival, we left it so much cleaner than when we arrived. Although the apartment wasn't what we expected, we still had a fab holiday.
