2/10 Terrible
Audrey M.
7 Jun 2023
Liked: Location
Disliked: Cleanliness, check-in, communication, listing accuracy
Please steer clear of this dingy accomodation
On arrival we were asked to wait as the apartment was being cleaned (joke) . I was not happy with this ad we had a long trip and it was 4.00pm check in time . When I contacted Sarah she was very unprofessional and said the booking was cancelled and I would not be able to book another VRBO and hung up on me . I had a friend call her to try to rectify the issue which he did. It was then 6pm when we eventually were met by Ken . He showed us the room which we told him was disgusting . Once he left he called and asked to take us out for a meal which we accepted but paid our own meal although he did offer . We thought this might be some kind of gesture for the earlier issue. On the issue regarding the state of the apartment it had broken tiles lying in the filthy balcony . We would not put our clothes in the wardrobe as it was used a store cupboard . We had cockroaches in the shower kitchen and lounge. We never ate in the apartment . The cobwebs were everywhere. One bath towel each for a week. The front door needs slammed to close and this would be an inconvenience to other guests. We were not looking for a 5 star accommodation just a nice clean apartment. I do have photos of this and if I could I would share them .
Audrey M.
Stayed 7 nights in May 2023
