HomeAway, Owners Direct's parent company, is proud to operate some of the most -trusted holiday rental websites worldwide. However, all online marketplaces can be targeted by people who want to take advantage of others, and our websites are no different.
We have introduced some new trust and security features throughout our sites. Follow these best practices when making a booking and you’ll benefit from greater peace of mind.
Safe Payment Methods
Before sending any payment, you should always call the telephone number on the listing and speak with the owner or property manager to confirm your booking and payment details. If no phone number is listed, please contact us here.
Never pay by cash in advance or instant money transfer services such as Western Union or Moneygram. These payment methods are highly susceptible to fraudulent activity and are not eligible for protection guarantees offered by Owners Direct.