HomeAway, Owners Direct's parent company, is proud to operate some of the most -trusted holiday rental websites worldwide. However, all online marketplaces can be targeted by people who want to take advantage of others, and our websites are no different.

We have introduced some new trust and security features throughout our sites. Follow these best practices when making a booking and you’ll benefit from greater peace of mind.

Trust and Security Centre in association with Europ Assistance.

Safe Payment Methods

Use recommended payment methods such as credit card, cheque, PayPal or bank-to-bank wire transfer.

Before sending payment, you should call the telephone number on the listing and speak with the owner or property manager to confirm your reservation and payment details. If no phone number is listed, please contact us here.

Never pay by cash or instant money transfer services such as Western Union or Moneygram. These payment methods are highly susceptible to fraudulent activity and not be eligible for protection guarantees offered by Owners Direct.

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