Security Centre

Tips and tools for holidaymakers and property owners
in how to maximise their holiday rental experience

Safe Payment Methods

When you pay for your holiday rental via Online Payments, your payment is automatically covered against internet fraud up to £10,000. Look out for properties with the 'Book Now' or 'Request Booking' button.

You’ll be paying securely online with Visa, Mastercard, Electron or Carte Bleu credit cards. Credit cards also offer additional charge-back protection should there be an issue with your booking. 

Ask the homeowner or property manager if they accept Online Payments when booking your holiday rental. To ensure a safe transaction, we recommend you pay for your rental online with Online Payments. 

If a property does not accept Online Payments, you should always call the telephone number on the listing and speak with the owner or property manager to confirm your booking and payment details before sending any payment. If no phone number is listed, please contact us here.

Never pay by cash in advance or instant money transfer services such as Western Union or Moneygram. These payment methods are highly susceptible to fraudulent activity and are not eligible for protection guarantees offered by Owners Direct.

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